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Author: William Miranda

  • Digital Health

Next-Gen Conversational AI Will Support Our Health in Crisis and Beyond

A forward-thinking POV on how miniaturized conversational AI devices can advance to support better health in times of crisis and beyond. These devices do not exist in this form—yet, but with the proper innovative thinking and use cases have potential to improve lives.

05/18/20

  • Digital Health

Designing for Greater Web Accessibility in Healthcare

With 285 million people living with low vision or total blindness, here are seven guidelines for designing a more inclusive online experience for patients with visual impairments.

12/04/19

  • CX

Three Takeaways From the 2019 Pharma CX Summit

After attending the 2019 Pharma CX Summit, our UX guru, William Miranda, serves-up the latest insights about delivering seamless customer experiences for patients, payers, and healthcare providers, including empathy-centered design and the impact of voice technology on today’s healthcare ecosystem.

05/13/19

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